Formal privacy notice

Privacy Policy

Effective date: 7 July 2026

This Privacy Policy explains how BetGuide.pk collects, uses, shares, stores and protects information when you visit the website, use a guidance form, open an approved WhatsApp conversation, request platform information, or use a dealer-assistance service that is clearly disclosed on a relevant platform guide.

BetGuide.pk is primarily an informational website. It does not operate the featured betting platforms and does not hold customer balances. Where BetGuide.pk provides authorized dealer assistance, that relationship and the relevant workflow are disclosed on the specific platform page.

1. Scope

Who This Policy Applies To

This policy applies to visitors and users of BetGuide.pk, including people who read guides, use website navigation, complete the homepage guidance form, contact the approved WhatsApp support route, or request assistance described on a platform-specific guide.

This policy does not replace the privacy policy of WhatsApp, a featured betting platform, a payment provider, a mobile app store, a hosting provider, or any other independent third party. Those services process information under their own rules.

Read the BetGuide.pk Terms & Conditions
2. Information you provide

Information You Provide Directly

The information involved depends on the action you choose to take and the type of guidance or assistance you request.

01

Your name and active mobile number.

02

The platform you are asking about.

03

The guidance or assistance topic you select.

04

The content of messages you choose to send through WhatsApp or another approved contact route.

05

Account-request information required for a clearly disclosed dealer-created account workflow.

06

Transaction references or limited supporting information you voluntarily provide in an approved dealer-assistance conversation.

07

A privacy, correction, deletion, complaint or copyright request.

Current homepage form The accepted form runs in your browser

In Homepage V35.4, the guidance form opens WhatsApp with the entered name, mobile number, platform and topic. The form does not send those fields to a BetGuide.pk server endpoint before WhatsApp opens.

3. Technical information

Information Collected Automatically

When you visit BetGuide.pk, the website, hosting environment, security tools or content-delivery services may automatically receive limited technical information.

  • IP address and approximate network location.
  • Browser type, device type, operating system and language.
  • Requested page, referring page, date, time and response status.
  • Basic security, error, performance and access-log information.
  • Cookie, session or local-storage identifiers where technically necessary.
4. Website technologies

Cookies, Sessions and Similar Technologies

BetGuide.pk may use essential cookies, session storage or similar technologies needed for security, website operation, form behaviour, preferences or abuse prevention.

Essential operation Necessary website functions

Browser settings can usually block or delete cookies, but doing so may affect website functionality.

External services Third-party technologies

A third party may use its own cookies or similar technologies after you open its website or application.

Future tools Policy must be updated first

Analytics, advertising pixels, remarketing, audience measurement or consent tools must not be enabled without first updating this policy and required controls.

5. External resources

Google Fonts and External Website Resources

BetGuide.pk may load fonts or other technical resources from external providers. The current website uses Google Fonts resources. When a browser requests an external resource, the provider may receive technical request information needed to deliver it, such as an IP address, browser details and the requested file.

Google states that requests to the Google Fonts Web API are unauthenticated and that the Fonts API does not set or log cookies. Google remains responsible for its own services and privacy practices.

6. Messaging

WhatsApp Guidance and Support

When you press a WhatsApp button or submit the homepage guidance form, you leave BetGuide.pk and open a WhatsApp service or application.

01 Review the message

Check the prefilled text before sending it.

02 Remove optional details

Delete information you do not want to share.

03 Keep credentials private

Do not send passwords, OTPs, PINs, recovery codes or banking logins.

04 Understand message retention

Clearing a browser form does not remove a message already sent in WhatsApp.

7. Disclosed workflows

Authorized Dealer Assistance

BetGuide.pk may provide authorized dealer assistance only for platforms where that role is clearly disclosed on the relevant guide.

Dealer workflows may require limited information such as a name, active mobile number, selected platform and account-related request. Depending on the disclosed workflow, the information may be used to:

  • Create or request a dealer-issued platform account.
  • Communicate a username and initial password through the approved WhatsApp route.
  • Confirm the correct login portal or approved app source.
  • Assist with a dealer-managed password-reset request.
  • Respond to a deposit, withdrawal or transaction-status inquiry where dealer handling is part of the disclosed arrangement.
  • Maintain limited records needed for support, security, dispute handling and business administration.

The platform operator may separately collect login, KYC, device, payment or activity information under its own privacy policy. BetGuide.pk is not responsible for the platform operator’s independent data practices.

8. Purposes

How BetGuide.pk Uses Information

Information is used only for reasonable website, guidance, support, safety, operational and legal purposes.

01

Respond to questions and provide requested guidance.

02

Provide authorized dealer assistance where clearly disclosed.

03

Open, administer or support a dealer-created account workflow.

04

Send requested account or support information through an approved contact route.

05

Protect users, staff, systems and the website from abuse, fraud or security threats.

06

Investigate technical errors, complaints, disputes or suspicious activity.

07

Maintain operational and transaction-related records where reasonably required.

08

Improve website content, navigation, safety guidance and service quality.

09

Comply with legal obligations or respond to lawful requests.

No standalone sale of personal information

BetGuide.pk does not sell or rent personal information as a standalone product.

9. Limited sharing

When Information May Be Shared

Information may be shared only where reasonably necessary for the purpose described in this policy.

01

WhatsApp/Meta when you open or send a WhatsApp conversation.

02

A platform provider or authorized account channel where needed to complete a clearly disclosed dealer request.

03

Hosting, security, technical or communications providers supporting BetGuide.pk.

04

Professional advisers, auditors or service providers subject to appropriate confidentiality expectations.

05

Authorities, courts or other parties when disclosure is legally required or reasonably necessary to protect rights, safety and security.

06

A successor or purchaser if the website or relevant business operations are reorganized, transferred or sold, subject to applicable safeguards.

BetGuide.pk does not authorize third parties to use information for unrelated purposes merely because they assist with website operation.

10. Financial information

Payment and Financial Information

BetGuide.pk does not operate a customer wallet and does not hold customer balances. Payment handling differs by platform and by any dealer arrangement disclosed on a relevant guide.

  • Never provide a banking password, wallet PIN, OTP or recovery code.
  • Confirm recipient details and instructions before every transfer.
  • Use transaction references rather than disclosing unrelated account information.
  • Redact unrelated balances, contacts or transaction history from screenshots where possible.
  • Do not submit payment proofs through the public homepage form.
11. Retention

Data Retention

BetGuide.pk retains information only for as long as reasonably needed for the purpose for which it was received, including responding to requests, maintaining support continuity, preventing abuse, handling disputes, meeting accounting or operational needs, and complying with legal obligations.

Retention periods can differ depending on the type of information and the channel used. WhatsApp, hosting providers, platforms and other third parties apply their own retention rules. A deletion request sent to BetGuide.pk does not automatically delete information held independently by those third parties.

12. Safeguards

Security

BetGuide.pk uses reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or disclosure. Measures may include access control, secure hosting practices, restricted staff access, backups, logging and verification of approved support routes.

13. Requests and choices

Your Privacy Choices and Requests

Subject to applicable law and legitimate operational requirements, you may ask BetGuide.pk to review information connected to you.

01

Confirm whether BetGuide.pk holds information connected to your request.

02

Correct information that is inaccurate or incomplete.

03

Delete information that is no longer reasonably required.

04

Stop optional follow-up communications.

05

Explain the general purpose for which information is being used.

06

Review a privacy concern or complaint.

Verification may be required

BetGuide.pk may need to verify that a requester is the person connected to the information. Some records may be retained where reasonably required for security, legal obligations, dispute handling or protection against fraud.

Submit a Privacy Request Through Contact Us
14. Adult use

Children and Under-18 Users

BetGuide.pk and the betting-related guides are intended for adults aged 18 or over. BetGuide.pk does not knowingly seek personal information from a child for betting, dealer assistance or account creation.

A parent or guardian who believes a child has submitted information should contact BetGuide.pk so the matter can be reviewed and appropriate deletion or protective action can be considered.

Read the Responsible Gaming Guide
15. Cross-border services

International Processing

BetGuide.pk, its hosting provider, WhatsApp/Meta, Google and external platforms may process or store technical or personal information in countries outside Pakistan.

Privacy rules differ between countries

By using an external service, you also interact with that provider under its own terms and privacy policy. BetGuide.pk should select service providers carefully but cannot rewrite or control their independent global processing practices.

16. External services

Third-Party Websites, Apps and Platforms

BetGuide.pk contains links to external websites, login portals, app files, WhatsApp, payment providers and platform services. A link does not make BetGuide.pk the operator of that third party.

Before providing information to an external service, review its domain, privacy policy, terms, app permissions and support source.

Review the Full Disclaimer
18. Updates

Changes to This Privacy Policy

BetGuide.pk may update this Privacy Policy when website functionality, forms, dealer workflows, service providers, legal requirements or data practices change. The revised policy should display a new effective or last-updated date.

Material changes should be reviewed before deployment. Continued use after an updated policy is published means the user has the opportunity to read the revised notice, but this wording does not remove any rights that cannot legally be waived.

19. Contacting BetGuide.pk about privacy

Privacy Questions, Corrections and Deletion Requests

Privacy questions, correction requests, deletion requests and complaints can be submitted through the BetGuide.pk Contact Us page or the approved WhatsApp guidance route displayed on the website.

  1. State that the message is a privacy request.
  2. Provide enough information to identify the relevant conversation or request.
  3. Do not include a password, OTP, PIN, recovery code or banking login.
  4. Allow reasonable time for verification and review.
Contact BetGuide.pk
20. Related policies

These pages form part of the website’s formal rules, limitations, copyright process and safer-use guidance.

Responsibility limits Disclaimer

Limits of informational and third-party responsibility.

Read Disclaimer
Copyright DMCA Policy

Process for copyright and content-removal concerns.

Read DMCA Policy
Safer use Responsible Gaming

Limits, warning signs, safer-play steps and support guidance.

Read Responsible Gaming
Frequently asked questions

BetGuide.pk Privacy FAQ

Clear answers about the homepage form, WhatsApp, cookies, technical logs, dealer assistance, retention and privacy requests.

What information does the homepage guidance form use?

The form uses the name, mobile number, selected platform and selected topic entered by the user. In the accepted Homepage V35.4 implementation, the browser uses those details to prepare a WhatsApp message rather than sending them to a BetGuide.pk server endpoint.

Does BetGuide.pk store the homepage form before WhatsApp opens?

Not in the accepted V35.4 implementation. The form is handled in the browser. Information is shared after the user reviews and sends the message through WhatsApp.

Does WhatsApp have its own privacy policy?

Yes. WhatsApp/Meta processes information under its own terms and privacy policy. BetGuide.pk does not control WhatsApp’s independent processing or retention.

What information may be collected automatically?

Hosting and security systems may receive an IP address, browser and device information, requested pages, timestamps, referrers, response status and technical logs.

Does BetGuide.pk use cookies?

BetGuide.pk may use essential cookies, sessions or similar technologies needed for website operation and security. External services may apply their own technologies after a user opens them.

Does BetGuide.pk use Google Fonts?

The current website may request fonts from Google Fonts. Google states that the Fonts API is unauthenticated and does not set or log cookies, although technical request information is processed to deliver the font files.

Does BetGuide.pk sell personal information?

BetGuide.pk does not sell or rent personal information as a standalone product.

What information is used for dealer assistance?

Where authorized dealer assistance is clearly disclosed, limited information such as a name, active mobile number, platform and account request may be used to create or support the account workflow.

Should I send my password or OTP?

No. Never send a password, changed password, OTP, PIN, recovery code, banking login or wallet PIN to BetGuide.pk, a dealer, a platform contact or an unknown person.

How long is information kept?

Information is retained only as long as reasonably needed for the relevant request, security, dispute handling, operational records or legal obligations. Third parties apply their own retention rules.

Can I request deletion or correction?

You may submit a privacy request through Contact Us or the approved WhatsApp route. Verification may be required, and some records may be retained for legitimate security or legal reasons.

Is BetGuide.pk intended for children?

No. The website’s betting-related guides and dealer-assistance workflows are intended only for adults aged 18 or over.

Are external platforms covered by this policy?

No. External platforms, payment providers, app stores and WhatsApp apply their own privacy policies. BetGuide.pk cannot control their independent data practices.

Where are the other BetGuide.pk policies?

Read the Terms & Conditions at /terms-and-conditions, Disclaimer at /disclaimer, DMCA Policy at /dmca-policy and Responsible Gaming guide at /responsible-gaming.

Final privacy reminder

Share Only What Is Needed

Review WhatsApp messages before sending them, use approved support routes and keep all passwords, OTPs, PINs and banking credentials private.

Review Your Privacy Choices
Get ID on WhatsApp Official Support